Privacy Policy
Privacy Policy – Wakeon.fr
1. Data Controller
The site wakeon.fr is published by Facile.company,
EURL with a capital of 1,000 €,
registered office: 43 rue du Pivert, 77420 Champs sur Marne,
registered with the Meaux Trade and Companies Register under number 979 066 750 00014,
Email: hello@wakeon.fr
Phone: +33 7 77 30 56 89
Facile.company is responsible for processing personal data collected on the site wakeon.fr.
2. Data Collected
We only collect data necessary for order management and improving our services.
This data includes:
Order Data: name, first name, address, phone, email, delivery and billing information.
Payment Data: processed only by our providers (Klarna, banking providers).
Browsing Data: cookies, IP address, pages visited, display preferences.
3. Purposes of Processing
Your personal data is used for:
Processing and shipping orders
Managing payments and billing
Customer service follow-up and product returns
Improving user experience on the site
Sending commercial and promotional information (if you have consented)
4. Legal Bases
The processing of your data is based on:
Contract execution (order processing)
Legal obligation (billing, warranties)
Consent (newsletter subscription, cookies)
Legitimate interest (site security, fraud prevention)
5. Data Sharing
Your data may only be transmitted to our providers necessary for managing the site and orders:
Hosting and maintenance of the site
Carriers (Colissimo, DPD) for delivery
Payment solutions (credit card via secure provider, Klarna)
Email communication services (if newsletter subscription)
No data is sold or shared for commercial purposes with third parties.
6. Data Retention
Customer data: for the duration of the business relationship, then archived for 5 years for legal and accounting purposes.
Billing data: 10 years (legal obligation).
Cookies: maximum 13 months.
7. User Rights
In accordance with the GDPR and the Data Protection Act, you have the following rights:
Right of access: know what data is collected.
Right of rectification: correct your information.
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object (especially to marketing).
Right to withdraw your consent at any time.
To exercise your rights: contact hello@wakeon.fr specifying your request and attaching an ID.
You can also file a complaint with the CNIL (www.cnil.fr).
8. Cookies
The site wakeon.fr uses cookies for:
The proper functioning of the site (cart, user session)
Browsing statistics (Google Analytics or equivalent)
Secure payment services (Klarna, credit card)
You can configure your preferences in your browser or refuse non-essential cookies via the banner provided for this purpose.
9. Data Security
Facile.company implements all necessary measures to protect your data (HTTPS, access security, payment encryption via approved providers).
No banking data is stored on our servers.
10. Policy Modification
Facile.company reserves the right to modify this policy at any time.
The update date will be indicated at the top of the page.
11. Contact
For any questions regarding the protection of your personal data, you can contact us:
📧 hello@wakeon.fr
📞 +33 7 77 30 56 89